At Canouan Resort, the safety and security of our guests and staff are the first priority. Therefore, it is important for us that you take a moment to read these guidelines and take note of them as a precaution for any emergency event or disaster that may occur. We wish you a safe and peaceful stay at “Happy Land” and Canouan Resort.

Emergency Numbers:

Hotel Security and Medical Emergency: Please contact the Duty Manager or dial 482 2800 from your villa phone.

Useful Local Numbers:

Police Emergency: 482 (2800)
Medical Emergency: 482 (2800)
Fire Emergency: 482 (2800)
Canouan Clinic: 458 8305
Canouan Airport Tower: 458 8049

Security Services:
• Safe deposit boxes are available in your room.
• A fire extinguisher is installed in the villa.

When in your room:

• We recommend that you use the safe in your room for any valuables.

When you leave the room:

• Ensure all electronic equipment is switched off and unplugged.

Personal Belongings:

Unfortunately we cannot accept responsibility for guests’ personal belongings left on the premises. Please utilize your safety deposit box where necessary.

In the event of an emergency:

• Keep calm and don’t panic.
• Dial the emergency number 482 2800.
• In a fire emergency, take the nearest evacuation route.